Undertaking

–  By submitting this Interpreter Request Form I acknowledge the Fees and Cancellation Fees charged by Interpreters OnSite for interpreting assignment/s, and accept to pay them as per invoice/s within 21 days upon completion of an assignment.

–  Furthermore, should I cancel the booking within 48 hours (from the commencement of the booking) or same day, I acknowledge that the Cancellation Fee equals the Full Fee.

–  I accept that assignments cancelled at any time on Friday for an oncoming Monday assignment will incur Full Fee.

– I accept that Urgent Bookings, starting in 2 hours or less from submitting a request, attract 33% Urgent Booking fee, in addition to the scheduled booking fee.

– I accept that non attendance of a non English speaking client and/or a professional, for a pre booked appointment that has not been cancelled by the client, will incur Full Fee.

–  I accept that the minimum booking time for investigations and visits to detention centers/gaols, is 1.5 hours.

–  I accept that a non-attendance by an Interpreter may occur due to unpredictable circumstances, and I accept that Interpreters OnSite will not be liable for any payment, charge or a cancellation fee issued by me or a third party in relation to that.

–  By submitting this Interpreter Request Form, I agree that cancellation of assignments can only be accepted (via email) submitted in writing directly to Interpreters OnSite office by the Client, and acknowledgment of receipt of cancellation confirmed by Interpreters OnSite. Cancellations over the phone are NOT acceptable.